FAQ

Frequently asked questions (For new participants)

What is the HabitNu program?


HabitNu is a CDC-recognized year-long lifestyle change program delivered in-person or online. Each week you will be in contact with your lifestyle coach and a group of participants who are working towards the same goal. You will make small and lasting changes in your eating and physical activity to improve your health and prevent diabetes and cardiovascular diseases.




Who is eligible to join HabitNu?


HabitNu is a covered benefit for BCBS AK plan members. HabitNu is also covered under Medicare, Medicare Advantage and some private insurance plans. There are no out of pocket expenses for you.

Please take the quiz here to determine your eligibility. HabitNu costs $35/month if you choose to self-pay.




How will I access the HabitNu app?


You will receive an email from HabitNu to create your HabitNu account and profile on our site. If you cannot locate the email from HabitNu, simply visit app.habitnu.com and click on “Forgot Password” and an account set up instructions will be sent to you.

You will access the HabitNu Program by downloading the app to your phone (search for HabitNu in your phone's app sto

re) OR you can access HabitNu by bookmarking and visiting the site app.habitnu.com.

To download the HabitNu app please open this email on your phone and tap on the link below:




What can I expect when I sign-up for HabitNu?


In this program, you will be matched with a coach who will work with you and the team you are placed on to guide you through this journey. If you are an online participant a digital scale will be ordered for you prior to the start date.




Do I get a health coach?


Of course! Your coach comes from your own community and understands your journey.

Your coaches are Community Health Workers from Walmart Health.




How long is HabitNu?


HabitNu is a year-long program focused on building long-term healthy habits and lasting results. A year might sound like a long commitment, but learning new habits, gaining new skills, and building confidence takes time! You will be expected to attend 16 sessions with your health coach in the first 6 months and 6 monthly sessions during the remainder of the year.




What technology do I need for participation?


HabitNu can be accessed from a computer, phone or tablet connected to the internet. We suggest attending class using your desktop or laptop computer for the best experience, though you may also join via a wifi-connected tablet or mobile device. You can use a computer or mobile device for entering food and exercise logs. A mobile device is necessary for bar-code scanning and connecting to your scale.




What am I supposed to do when I start HabitNu?


Connect with your coach through weekly webinars: Weekly webinars will be hosted by your Coach in the Discuss tab of your HabitNu app. If you have any difficulties accessing the webinars, there is a phone number you can dial to join the conference call and this is a great way to participate in the live discussion when your internet isn't working as expected.

Keep a food diary: The HabitNu program includes an easy to use food tracking diary. Food tracking is a difficult practice to integrate into your daily habits, but it is a habit that will help you see success. Our results show that those who track their food habits succeed in reaching their health goals.

Meet a physical activity goal: You will work with your coach towards meeting a physical activity goal of 150 minutes a week. You can sync your Fitbit to HabitNu or simply enter the minutes each week.

Participate in the discussion forum: HabitNu teams communicate via a closed discussion forum. To access this discussion forum, you will simply click on the Discuss tab in the HabitNu app.

Watch educational videos: In the Videos area of the HabitNu app you will find new educational videos addressing a variety of topics. Each week new videos will be released addressing ways for you to make small changes to improve your health!

If you are part of an in-person program you will meet with your coach at your class location once a week for 4 months and then once a month for 8 months.




Small changes and big rewards!


Losing 5-7% of your body weight cuts the risk of developing type 2 diabetes in half. Make small, incremental, life-lasting changes and reap huge benefits!




Can my family members join?


Of course. If you have dependents on BCBS AK plan they can avail this benefit without any out pf pocket expenses.




Will my data be shared with Walmart?


Absolutely not! HabitNu is 100% HIPAA compliant and your privacy is of great importance to us. We will never share your data with anyone.